Effective Date: October 3, 2023

1. Introduction

Welcome to Hampshire Oil & Grease Ltd’s Privacy Policy. At Hampshire Oil & Grease Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our website, services, or providing us with your personal information, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect and process various types of information, including:

2.1. Personal Information: We may collect personal information such as your name, address, email address, and phone number when you use our website, contact us through forms, or interact with us through our social media channels, including Facebook.

2.2. Transaction Information: If you make a purchase on our website, we collect transaction information, including your payment details and purchase history.

2.3. Website Usage: We may collect information about your use of our website, such as your IP address, browser type, device information, and cookies. Please see our Cookie Policy for more details.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1. To provide our products and services, including processing orders and transactions.

3.2. To communicate with you, including responding to your inquiries, providing customer support, and sending important updates.

3.3. To improve our website and services, including analysing website usage and trends.

3.4. To send you marketing communications, promotions, and newsletters, if you have provided your consent.

4. Sharing Your Information

We may share your personal information with:

4.1. Trusted third-party service providers who assist us in operating our website, processing payments, and delivering products.

4.2. Legal authorities when required by law or to protect our rights, property, or safety.

5. Your Choices

You have the following rights regarding your personal information:

5.1. You can access and update your personal information by contacting us at info@hampshireoilandgrease.co.uk.

5.2. You can opt-out of marketing communications by following the unsubscribe instructions included in our emails.

6. Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no data transmission or storage system is completely secure, and we cannot guarantee the absolute security of your information.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Hampshire Oil & Grease Ltd

Corhampton Lane Farm

Corhampton, Southampton SO32 3NG

Email: info@hampshireoilandgrease.co.uk

Phone: 01489 346519

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.